Terms and Conditions

These terms apply to services arranged by Satoshi Concierge LLC (“we”, “us”), based in Dubai Marina, Dubai.

1. Our services. Satoshi Concierge is a luxury concierge and lifestyle-management service: we arrange experiences and services in Dubai and beyond — including yachts, dining, travel and lifestyle requests — around the clock. Specific services are confirmed per request.

2. Cancellation and refund. “Any experience can be canceled and fully refunded within 24 hours of purchase, or at least 14 days before the experience starts.”

3. Weather. “If the day of your charter there is bad weather, we can reschedule for another day without any additional fee.”

4. Payment terms and deposits. [TO BE COMPLETED — owner: payment terms and deposits]

5. Supplier arrangements. Some requests are fulfilled by third-party suppliers; the contractual allocation between Satoshi Concierge and suppliers is not yet confirmed.

6. Liability. [TO BE COMPLETED — owner: liability wording]

7. Governing law and jurisdiction. These terms are governed by the laws of the United Arab Emirates, and disputes are subject to the jurisdiction of the UAE courts.

8. Contact. Satoshi Concierge LLC, Dubai Marina, Dubai. Email: vip@satoshiconcierge.com; WhatsApp: +971 52 109 8333.