Privacy Policy

This privacy policy explains how Satoshi Concierge LLC (“Satoshi Concierge”, “we”, “us”), based in Dubai Marina, Dubai, handles personal information when you use satoshiconcierge.com or contact us.

1. What we collect. When you submit the contact form on our contact page, we collect your name (required), email address (required), phone number (optional) and your message (required). If you contact us via WhatsApp (+971 52 109 8333), we receive the information you choose to share in that conversation.

2. How your enquiry is delivered. Contact-form submissions are emailed to vip@satoshiconcierge.com, and an automatic receipt is sent to the address you provide.

3. Why we use it. We use this information to respond to your enquiry and to arrange the services you request. Whether client details are shared with third-party suppliers (e.g. yacht operators, restaurants, hotels) to fulfil a request is not yet confirmed.

4. Spam and security processing. Form content is processed by Akismet (Automattic) for spam detection.

5. Analytics. This site uses Google Analytics 4 (via Google Tag Manager and Google Site Kit) and gaug.es analytics. An enhanced-conversions feature is active on the WhatsApp click tag, which can hash page-visible email addresses or phone numbers and send them to Google. These run without a consent banner — this is the current, owner-accepted configuration.

6. Retention. Enquiry emails and form records are kept for as long as needed to handle your enquiry and any resulting booking. [TO BE COMPLETED — owner: data retention period]

7. Your rights. You may request access to, correction of, or deletion of your personal information at any time by emailing vip@satoshiconcierge.com.

8. Changes and contact. We may update this policy by posting a new version on this page. Questions: vip@satoshiconcierge.com or WhatsApp +971 52 109 8333. Location: Dubai Marina, Dubai.